Client Profiles

Keep every client at your fingertips

Key Features

Complete client overview with all information in one place

Map view of all your clients to make planning yours days effortless

Animals, messages, reports, and invoices organised by client

Clients manage their own profile details and animal information

Bank-level encryption and GDPR compliant

Accessible offline, syncs when you're back online

Built-In CRM

No more scattered notes or risky paper trails. Equigate is your secure, built-in CRM designed specifically for animal practitioners. All client data is protected and stored safely in the cloud.

Seamless Access Anywhere

At the yard, in your truck, or catching up at home—your client profiles are always with you. Works offline in remote locations, so you never miss a beat.

Complete Client Management

Your clients can manage their own profiles too, keeping their contact details, addresses, and animal information up to date. This means less admin for you and more accurate records all round—without the back-and-forth.

Each client has a dedicated profile where you'll find their animals, messages, reports, invoices, and documents all neatly organised together. Whether you're checking appointment history, reviewing past treatments, or preparing for your next visit, it's all at your fingertips.

Do my clients need the app?

No, however for the best experience, for both you and your clients, we recommend they have Equigate too. That way, they can manage their own profile, animals, addresses and documents directly, they onboard themselves and they just start appearing as clients in your app.

But don’t worry if they can’t. You can still create them as a guest and keep track of everything exactly as if they were an app user. And if they decide to download the app later, all their information can be seamlessly merged into their new account.

It’s so simple for your clients to get the app:

Step 1 - Download Equigate
Step 2 - Create a FREE account
Step 3 - Scan your QR code or click your link

client invite screen
Two smartphones side by side showing different screens. The left phone is capturing a QR code on a sign, with instructions to download Equigate and scan the QR code. The right phone displays a text message with instructions to download Equigate and a clickable link to the app.
Therapist showing client a report

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