Help, Support, and Resources for Animal Practitioners

Everything You Need to Succeed with Equigate

Help Centre

Find Answers Fast

Our comprehensive help centre covers everything from setting up your account to advanced features. Search by topic or browse step-by-step guides.

Popular Topics:

Getting started with Equigate
Setting up your client profiles
Creating custom report layouts
Managing appointments and calendar
Invoicing and payment processing
Using forms and exercise prescriptions
Visit Help Centre →

FAQs

Quick Answers to Common Questions

Get instant answers to the most frequently asked questions about Equigate. From pricing and features to technical questions and best practices.

Common Questions:

Do my clients need the app?
Does Equigate work offline?
How do I import my existing clients?
What payment methods are supported?
Is my data secure and GDPR compliant?
Can I try Equigate before committing?
Browse FAQs →

Video Tutorials

Learn by Watching

Short, focused video tutorials that show you exactly how to use every feature in Equigate. Perfect for visual learners who want to get up and running quickly.

Tutorial Categories:

Quick start guide
Client management
Creating reports
Appointment scheduling
Invoicing and payments
Advanced customisation
Watch Tutorials →

Blog

Tips, Insights, and Industry Updates

Practical advice for running a successful animal care practice. Learn business strategies, marketing tips, and get the most out of Equigate.

Recent Topics:

Growing your equine therapy practice
Time-saving automation for busy practitioners
Professional client communication tips
Pricing strategies for animal care services
Building client loyalty and referrals
Read the Blog →

Equigate Users Group

Join the Community

Connect with hundreds of other Equigate users in our Facebook community. Share tips, ask questions, and learn from fellow animal practitioners.

Community Benefits:

Get advice from experienced users
Share workflow tips and best practices
Network with other professionals
Early access to new features
Direct feedback to the Equigate team
Join the Community →

Contact Support

We're Here to Help

Can't find what you're looking for? Our support team is here to help. Get in touch via chat, email, or phone.

Support Options:

In-app chat support
Email support
Phone consultations
Dedicated onboarding calls
Custom training sessions
Contact Us →

New to Equigate?

Your First Steps

  1. 1
    Download the App - Available on iOS and Android
  2. 2
    Create Your Account - Sign up takes less than 2 minutes
  3. 3
    Import Your Clients - Send us your list, we'll import it for free
  4. 4
    Customise Your Reports - Design layouts that match your brand
  5. 5
    Book Your First Appointment - You're ready to go!
Start Your Free Trial →

Book a Demo

See Equigate in Action

Not sure if Equigate is right for you? Book a free, personalized demo call. We'll walk you through the features that matter most to your profession.

What You'll See:

  • Live walkthrough of key features
  • How Equigate fits your specific workflow
  • Answers to all your questions
  • Pricing and plan options
  • Onboarding process explained
Book Your Demo Call →

Student Resources

Free Access for Students

Special resources and guides for students starting their careers in animal care. Learn how to build professional systems from day one.

Learn More About Student Access →

Exercise Prescription Marketplace

Ready-Made Exercise Libraries

Browse and purchase professionally designed exercise prescription libraries. Save time and provide clients with expert-quality rehabilitation programmes.

Explore the Marketplace →

Still Have Questions?

Our team is here to help you succeed. Whether you have a technical question, need help with a feature, or want advice on best practices—we're just a message away.

Ready to Get Started?

Join hundreds of animal practitioners who've transformed their practice with Equigate. Start your free 30-day trial today—no credit card required.